Frequently Asked Questions
Find answers to common questions about RanaGroupe's authentic Indian products, shipping, and services.
Are RanaGroupe products authentic?
Yes, 100% authentic. We source directly from Tamil Nadu producers and farmers, eliminating middlemen. Every product is verified for authenticity, purity, and quality before shipment to Europe.
How quickly will my order arrive in Europe?
Orders typically arrive within 5–7 business days across most European countries. We provide full tracking on every shipment. Bulk B2B orders may take 10–14 days depending on quantity.
Do you offer B2B wholesale pricing?
Yes. We offer competitive B2B wholesale pricing for bulk orders. Custom packaging and private-label options are available. Contact us at contact@ranagroupe.fr for a tailored quote.
Are your products organic and EU certified?
Many of our products carry organic certification. All products meet EU food safety, labelling, and import compliance requirements. Certification details are listed per product.
Which European countries do you deliver to?
We deliver to all EU countries plus Norway, Switzerland, and the United Kingdom. That includes France, Germany, Netherlands, Belgium, Spain, Italy, Sweden, and more.
What is your minimum order for wholesale?
The minimum order value for B2B wholesale is €500. Volume discounts apply above €2,000. We offer flexible payment terms for established business accounts.
Can restaurants and retailers order from RanaGroupe?
Absolutely. We specialise in B2B supply for restaurants, retailers, and importers. Our corporate programme includes bulk discounts, dedicated account managers, and custom packaging.
What Tamil Nadu products do you stock?
Our catalogue covers spices and masalas, rice and grains, flours and lentils, cold-pressed oils, pure ghee, pickles, chutneys, snacks, herbal teas, and fresh produce — all sourced directly from Tamil Nadu.
Didn't find your answer?
Our customer support team is here to help with any questions about our products, shipping, or wholesale services.
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